Usually we get questions from our customers as following and may be it is helpful for you to have a speed view of Aluwedo.
What are your office hours?
You can reach us from 8:00 A. M. to 9:00 P. M. GTM+8, Monday to Saturday. Phone: 0086-512-56001972 Fax: 0086-512-56001152 During our off time, you can call our 24hours tel. No.0086-13962238789.1
How soon can I get a price quote?
Once we know the panel thickness, aluminum thickness, dimensions, paint requirement(PVDF ,EVE coating or PE coating ), we can provide you with one competitive price quote within 24 hours.2
Can I get a sample?
Yes, the samples are free for you. But you need to offer one courier account NO. to afford the fee for samples shipping. The samples’ sending usually takes 3-5days.3
How can my order produced by my brand?
You may offer your brand or LOGO design to us, then we could produce all goods with your brand or LOGO. If your order quantity reaches one container, this OEM production is FREE for you. If your order quantity cannot reach one container, you need to pay additional USD500 for this OEM production.4
What’s your delivery time?
Except our legal holiday, it will take 2 weeks for us to finish all your orders’ production.5
Is there a minimum order requirement?
Due to the high machine setup cost and shipping freight, our minimum order quantity is 500SQMS. It is recommended for you to order a 20”GP to reduce the unit price and shipping cost.6
Do you sell any related products which are used for installing the aluminum composite panel?
Yes, we have. We sell all the installation accessories for our aluminum composite panel. There are: aluminum profile, screw, rivet, foam filler rod, paper tape, and silicone. If you are interested in them, pls contact with us, we will give you the most competitive price.7
Would you cut the required size to us?
Yes， it is. If the size can be cut during produce, it will be free cost. If the size special, we will just add a little cost to the sheets. CNC cutting is no problem.8
Would you supply the image printing or design?
Yes, digital printing, silk printing and UV printing is no problem to deal with it.9
Will you match competitors' prices?
If you find a lower price elsewhere for the exact same specification, we will meet or beat that price as long as it is a little higher than our cost price. As the well managed factory, we have a good control for the cost. But the poor quality competitors are not in a level of us.10
How do I know I can trust you to make the order from you?
ALUWEDO is established in 2006, From 2006 to 2016, ALUWEDO’s all projects around the whole world can be made our customers feel 100% satisfaction. We have distributor in more than 10 countries and any of them you are interested in, we may give their contacts to you for the products quality and service checking.11
What are your terms of delivery?
We accept FOB, CIF etc. You can choose the one which is the most convenient or cost effective for you.12
How about your payment terms?
TT, LC at sight, D/P, Western Union, Paypal or others as discussing13
Where can I meet you by face to face?
A.Shanghai is only 1.5hours by car and we may have a meeting in Shanghai.
B. Our international market is in Zhangjiagang city center, you can visit our office at any time, we could pick you up from your location.
C.Our factory is in Economical Developing Zone of Zhangjiagang, welcome to visit our factory before you cooperate with us.
D.We attend exhibition worldwide every year.14
How can I be your sole agent in our country?
According to different countries’ demand, if your yearly purchase quantity from us can reach 30000 to 80000 square meters, you could be our sole agent in your country. If you wanna know exact quantity requirement for each country, pls feel free to contact us at any time.15